Refund Policy
Introduction
At Focuz, customer satisfaction is our priority. Please read our refund policy carefully before making any purchases.
Eligibility for Refunds
Refunds are available for digital products (e-books, courses) within 14 days of purchase, provided you have not accessed or downloaded the content. If the content has been accessed, refunds will not be issued.
How to Request a Refund
To request a refund, please contact our support team with your order details. Refunds will be processed within 7 business days once approved.
Non-Refundable Items
Some items, such as exclusive member content or time-limited offers, may not be eligible for a refund. This will be clearly stated at the time of purchase.
Changes to the Policy
We reserve the right to update this Refund Policy at any time. Please check this page for any changes.